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Our Services

Provide professional and comprehensive pre-sales and after-sales services, and provide lifelong professional technical guidance
Manufacturer                                                                       
More than 10 years’ experience                                      
Skilled in making complicated customized profiles
One cooperation, life-long service                                                                
Pay high attention to quality                                                                
First-line brand configuration                                                                       

Before Sales

Technical Support: We Will Provide Detailed Technical Information Such As The Layouts, The Manuals, The Profile Drawings, The Quotations, The Operation Videos, The Machine Running Video, And Show You The Existing Machine Running In Our Factory.

Pick Up: We Will Drop You And We Have The Guide Map To Show You How To Visit Our Factory, And We Can Pick You Up From Rail Station, Airport, Hotels, And Other’s Factories Ect.

Hotel: We Will Book Hotels For You In Advance If You Need

Travelling: During Your Visits, We Will Show You Around Wuxi, Such As Taihu Lake, Buddha Of LingShan

After-Sales Service Commitments

We Solemnly Promises: We Implement The “Three Guarantees” Service Policy For Any Equipments Sold By SuHang, Provide From Of Charge Installation Guidelines, Commissioning And Maintenance Of The Equipments, Training Of The Buyer’s Relevant Operators, And Provide Technical Requirements For The Installation And Operation Of The Equipments, Technical Layout Dagrams And Other Related Inforamtion, Provide A Lifetime Supply Of Maintenance And Spare Parts.

The Detailed Measures Are As Follows

1.Guidelines For Installation And Commissioning Of Equipments:
Based On The Actual Situation, To Assist And Guide The Buyer And Buyer’s Technical Personnel In The Overall Installation Location, The Installation Of Equipments, And Provide Buyer With Answers To Their Questions And Related Issues;

2.Provide Training For Operation And Maintenance Personnel:
Based On The Buyer’s Request, SuHang Will Provide Free Of Charge Training Of The Operation And Maintenance Personnel;
A) The User (Buyer) Can Send Their Operation And Maintenance Personnel To Our Factory For Learning And Training;
B) When SuHang Is Doing The Installation And Test Running Of The Equipments For The Buyer, The Buyer Can Send Their Personnel To Participate.

3.If Failure Occurs In Any Of The Machines During The “Three Guarantees” Period(One Year), Then, Upon The Buyer’s Request, SuHang Will Eliminate The Failure;

SuHang Will Inform All Its Buyers About Any Upgrade
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Wuxi Suhang Machinery Manufacturing Co., Ltd. is a comprehensive enterprise combining production, sales and services. We are mainly engaged in providing machinery and equipment.

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Telephone: +86-13031179928
whatsapp: +86-13031179928
wechat: +86-13031179928
Address: Hetang South Street No.13, Jiangyin, Wuxi City, Jiangsu Province, China

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